The Mountain Collective Pass is non-refundable and non-transferrable. All purchases are final and may not be refunded, transferred between parties, or transferred to another season.
We encourage you to consider the option of pass insurance from Allianz Global Assistance to help protect your investment. This protection is available during the purchase of your Mountain Collective pass.
Allianz Global Assistance plans include access to their 24/7 assistance hotline to help you with medical, legal, or other travel issues from anywhere in the world.
You can contact Allianz Global Assistance directly at 1-888-887-4743. For international customers, you may call Allianz Global Assistance collect at 1-804-281-6709.